PACE - Pocket Notebook Statements ...

Minutes away from London Bridge mainline, LT&RC can be reached by foot from any of the above and by bus (both RVI, and 341 stop outside the building).

Parking is however limited outside the building, so please bear this in mind if planning to drive to us.

Our address:

Southwark Council
Third Floor
Hub 2
London SE1 2QH

This training focuses on key observation skills and how to convey information in a format that is professional and relevant to the key partnerships that receive it. Training covers ‘police speak’, written reports, feedback and training support.

Understand:
 How to write comprehensive Pocket Note Books, Intelligence Reports and Statements to a legal standard;The rules and regulations regarding Pocket Notebooks and Statements;How to develop an impartial and keen sense of observation;How to identify and counteract possible defences;How to develop questioning skills.

Helpful For:

Suitable for any post where there is a requirement to gather evidence in support of a subsequent prosecution.

Duration: 9.15am - 4.30pm, one to two-days.

Each member of LT&RC staff brings to the team a wealth of experience from a variety of industries and organisations, each with unique backgrounds, and all contributing to a dynamic, high-calibre team of specialists.

LT&RC has a dedicated training team who collectively have over 60 years of proven experience in training.

Download a summary of this course (far left) and a Calendar & Ordering Guide (left).

This course assists managers to consider examples of excellent customer care. Participants examine what gets in the way of providing excellent customer care.

Learning Objectives:  Identify examples of excellent customer care;Understand who your customers and partners are;Review the customer care image from your own work situation - the best and the worst;Examine actions managers need to take in order to enhance customer care;Create a Customer Care Improvement Plan;Explore ways to gain support for plans.