Minutes away from London Bridge mainline, LT&RC can be reached by foot from any of the above and by bus (both RVI, and 341 stop outside the building).
Parking is however limited outside the building, so please bear this in mind if planning to drive to us.
Our address:
Southwark Council
Third Floor
Hub 2
London SE1 2QH
This Health & Safety workshop is suitable for managers and supervisors and key workers. It covers Health and Safety in the workplace, what should be in place, and a review of the monitoring processes, their practical application and the completion of Risk Assessments (including manual handling, premises and fire safety.
Understand:
Your responsibilities under the Health & Safety Act;The responsibilities of others;How to improve and review policies;How to reduce the number of injuries in the workplace;What recording processes should be in place;How to improve recording procedures.
Helpful For:
All managers, supervisors and key workers with health & safety responsibility.
Duration: 9.15am - 5.30pm, one-day.
Each member of LT&RC staff brings to the team a wealth of experience from a variety of industries and organisations, each with unique backgrounds, and all contributing to a dynamic, high-calibre team of specialists.
LT&RC has a dedicated training team who collectively have over 60 years of proven experience in training.
Download a summary of this course (far left) and a Calendar & Ordering Guide (left).
This course assists managers to consider examples of excellent customer care. Participants examine what gets in the way of providing excellent customer care.
Learning Objectives: Identify examples of excellent customer care;Understand who your customers and partners are;Review the customer care image from your own work situation - the best and the worst;Examine actions managers need to take in order to enhance customer care;Create a Customer Care Improvement Plan;Explore ways to gain support for plans.
You are viewing the text version of this site.
To view the full version please install the Adobe Flash Player and ensure your web browser has JavaScript enabled.
Need help? check the requirements page.