Minutes away from London Bridge mainline, LT&RC can be reached by foot from any of the above and by bus (both RVI, and 341 stop outside the building).
Parking is however limited outside the building, so please bear this in mind if planning to drive to us.
Our address:
Southwark Council
Third Floor
Hub 2
London SE1 2QH
The aim of the course is to provide delegates with a basis in, and understanding of, Fire Risk Assessment, and to give them the tools, knowledge and confidence to carry out the Fire Risk Assessment process within a small, familiar, simple premise.
Understand: The legal requirements in connection with Fire Risk Assessment;How to follow recognised methods with regard to recognised guidance;How to apply the (HSE) five-step approach to Fire Risk Assessment;How to document the essential elements of a Fire Risk Assessment and to be able to identify and instigate required actions in association with it.
Helpful For:
Those designated as responsible persons, representatives, delegated persons and relevant persons, to understand, consider and meet their requirements to conduct, and comply with the legal requirements for a Fire Risk Assessment.
Duration: 9.15am -4.30pm, days to be confirmed.
Each member of LT&RC staff brings to the team a wealth of experience from a variety of industries and organisations, each with unique backgrounds, and all contributing to a dynamic, high-calibre team of specialists.
LT&RC has a dedicated training team who collectively have over 60 years of proven experience in training.
Download a summary of this course (far left) and a Calendar & Ordering Guide (left).
This course assists managers to consider examples of excellent customer care. Participants examine what gets in the way of providing excellent customer care.
Learning Objectives: Identify examples of excellent customer care;Understand who your customers and partners are;Review the customer care image from your own work situation - the best and the worst;Examine actions managers need to take in order to enhance customer care;Create a Customer Care Improvement Plan;Explore ways to gain support for plans.
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