Fire Marshal/Warden ...

Minutes away from London Bridge mainline, LT&RC can be reached by foot from any of the above and by bus (both RVI, and 341 stop outside the building).

Parking is however limited outside the building, so please bear this in mind if planning to drive to us.

Our address:

Southwark Council
Third Floor
Hub 2
London SE1 2QH

Employers have a legal responsibility to employ competent people to act as a Fire Warden in the event of a fire emergency. A Fire warden needs to have a basic understanding of what causes fire, how it spreads, and how it can be controlled.

Understand: How to recognise and appreciate their duties in relation to Fire Marshalling;How to be able to carry out the duties of a Marshal, in an Emergency situation;How to limit the effects of fire and prevent one from happening;Active and passive Fire Safety measures;How to identify Fire Safety provisions such as Fire Alarm and Detection systems, Fixed Installations and Portable Fire fighting appliances;Evacuation plans and procedures and guidance and techniques in carrying them out.

Helpful for:

Managers and employees with a designated Fire Safety responsibility.

Duration: A half-day course.

Each member of LT&RC staff brings to the team a wealth of experience from a variety of industries and organisations, each with unique backgrounds, and all contributing to a dynamic, high-calibre team of specialists.

LT&RC has a dedicated training team who collectively have over 60 years of proven experience in training.

Download a summary of this course (far left) and a Calendar & Ordering Guide (left).

This course assists managers to consider examples of excellent customer care. Participants examine what gets in the way of providing excellent customer care.

Learning Objectives:  Identify examples of excellent customer care;Understand who your customers and partners are;Review the customer care image from your own work situation - the best and the worst;Examine actions managers need to take in order to enhance customer care;Create a Customer Care Improvement Plan;Explore ways to gain support for plans.