Anti-Social Behaviour (& ASBOs) ...

Minutes away from London Bridge mainline, LT&RC can be reached by foot from any of the above and by bus (both RVI, and 341 stop outside the building).

Parking is however limited outside the building, so please bear this in mind if planning to drive to us.

Our address:

Southwark Council
Third Floor
Hub 2
London SE1 2QH

The purpose of this course is to raise participants' awareness of anti-social behaviour, how to issue Anti-Social Behaviour Orders (ASBOs), and the benefits of working with partners, when responding to anti-social behaviour.

Understand:
 What constitutes anti-social behaviour;The challenges, myths and attitudes that surround anti-social behaviour;How to demonstrate the multi-professional partnership response to dealing with anti-social behaviour;How to explore early interventions to tackling anti-social behaviour;The appropriate use of Acceptable Behaviour Contracts (ABCs) and ASBOs;The process of issuing Anti-Social Behaviour Orders.

Helpful for:

Anyone who deals with anti-social behaviour.

Duration: 9.15am - 4.30pm, one-day.

Each member of LT&RC staff brings to the team a wealth of experience from a variety of industries and organisations, each with unique backgrounds, and all contributing to a dynamic, high-calibre team of specialists.

LT&RC has a dedicated training team who collectively have over 60 years of proven experience in training.

Download a summary of this course (far left) and a Calendar & Ordering Guide (left).

This course assists managers to consider examples of excellent customer care. Participants examine what gets in the way of providing excellent customer care.

Learning Objectives:  Identify examples of excellent customer care;Understand who your customers and partners are;Review the customer care image from your own work situation - the best and the worst;Examine actions managers need to take in order to enhance customer care;Create a Customer Care Improvement Plan;Explore ways to gain support for plans.